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Terms, Conditions and Acceptable Use Policy
MyWebTeks Host provides Internet World Wide Web page hosting, Marketing,
and Development. We have certain legal and ethical responsibilities consistent
with the use of its servers and equipment involved in these services.
Our general policy is to act as a provider of internet presence. We have specific
ethical concerns regarding the use of our computers detailed below. We reserve
the right to suspend or cancel a customer's access to any or all services we provided
when we decide that the account has been inappropriately used.
Specific Acceptable Use Policies
Server abuse
Any attempt to undermine or cause harm to a server, or customer, of ours is strictly
prohibited.
Unauthorized use of other people's accounts or computers
We will strongly react to any use or attempted use of an Internet account or computer
without the owner's authorization. Such attempts include "internet scamming"
(tricking other people into releasing their passwords), password robbery, security
hole scanning etc.
Any unauthorized use of accounts or computers by a customer, whether or not the
attacked account or computer belongs to us, will result in action against the
attacker. Possible actions include warnings, account suspension or cancellation,
and civil or criminal legal action, depending on the seriousness of the attack.
Abuse of Unlimited Traffic and/or Unlimited Storage
Our customers are privileged to be offered unlimited traffic and/or unlimited
storage for their web sites. The intention is to provide a large space to serve
web documents, not an offsite storage area for electronic files. All (90%) of
your web pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on
our server. Web sites that are found to contain either/or no html documents, a
large number of unlinked files are subject to warning, suspension or cancellation
at the discretion of our management. Any customer who violates our Policies in
abusing either space/site transfer will be notified and given 2 days to remedy
the problem. If the problem is not resolved within the allotted 2 day period,
the client will be billed for the overages.
To maintain the integrity of our service the following limitations apply:
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Sites with Banners, graphics or cgi scripts running from their domain used on
other domains.
- Sites with picture galleries (This is any site where 50% of the files transferred
is graphics)
- Sites offering download files or archives. (This is any site where 50% or more
of there monthly traffic is from file downloads)
- Sites using more than 30% of system resources
For those that do not qualify for the unlimited service, traffic
will go unmonitored until you reach 8GB per month. Thereafter, normal data transfer
cost of $20.00/1GB/month will be billed to your account.
We will be the sole arbiter as to what constitutes a violation of this provision
Commercial advertisements with e-mail
Unsolicited commercial advertisements are not allowed in e-mail, and will likely
result in account suspension or cancellation.
Commercial advertisements are unwelcome in most Usenet discussion groups and on
most e-mail mailing lists. Inappropriate posting may result in account suspension
or cancellation. See the newsgroup or mailing list's charter for whether advertising
is allowed or not. "Spamming," or sending a message to many different
off-topic newsgroups, is particularly unethical and will be treated as such.
Sending a message, especially an advertisement, to more than five or six recipients,
is by itself spamming unless the individuals have specifically requested to be
added to a mailing list on that topic. E-mail is a person-to-person medium, not
a broadcast medium.
Chat Rooms
We do not allow clients to install their own chat rooms, without approving it
with the Support Team. Most chat rooms tend to be large system hogs and we cannot
allow it as an account option. However, we do provide a choice of Java chat rooms
for a small extra charge that will more than fill your needs and run without hindering
the performance of the machine for others. Note: Parachat chat rooms do not apply
to this rule. They are perfectly fine to install.
Background Running Programs
We may allow programs to run continually in the background. These are considered
on a one-to-one basis and an extra charge will be incurred based on system resources
used and operational maintenance needed.
IRC
We currently do not allow IRC or IRC bots to be operated on our servers.
Payment Policies
All accounts are set up on a pre-pay basis. Setup fees are charged for all new
accounts and major account changes and are non-refundable. All pricing is guaranteed
for the term of pre-payment. We reserve the right to change prices at any time,
unless other terms have been agreed upon. Any account not brought current within
one week (7 days) of e-mail notice or exceeding this time frame in any way is subject
to suspension. The customer is responsible for all money owed on the account from
the time it was established to the time that the customer notifies us in writing
for a request for termination of services. All payments are to be made in U.S. currency.
Cancellation
MyWebTeks Host reserves the right to cancel service at any time. All fees paid in advance
of cancellation will be pro-rated and paid by us if we institute the right of
cancellation. Any violation of policies which results in extra costs will be billed
to the customer (i.e. transfer, space etc.)
All of our web hosting plans are backed by a 30 day money back guarantee. If
you are not completely satisfied with our services or support within the first
30 days of your contract, you will be given a full refund of the contract amount
excluding setup fees and overages. Setup fees are refundable only if the account
order is canceled prior to activation. For web hosting contracts of 3 months or
less, the full contract amount less any setup fees and overages will be refunded
if we are notified within the first 30 days following activation. No refund is
available after the 30th day. For web hosting contracts longer than three months,
a refund equal to one half of the contract amount less any setup fees and overages
will be given if we are notified prior to the first day of the second half of
the contract term. For example, on a twelve month contract we must receive the
notice of cancellation prior to the first day of the sixth month of the contract.
No refunds will be given once the second half of the contract term has begun.
This policy does not apply to any additional services such as overages, additional
disk space, additional pop accounts, etc. Due to security concerns, all account
cancellations must be done in writing via US mail or fax with a valid signature
of the primary contact of the account, account name, reason for cancellation.
Phone requests will not constitute acceptance of any cancellation. If payment
was made by check or bank transfer, the zip/postal code of the primary contact,
payment will be made by company check within 15 days of receipt of cancellation.
Lawful Purpose
We reserve the right to refuse service to anyone. Customers may only use our
servers for lawful purpose. Transmission of any material in violation of any Federal,
State or Local regulation is prohibited. This includes, but is not limited to
copyrighted material, material legally judged to be threatening or obscene, and
material protected by trade secrets. We expressly forbid anyone from using servers
for the propagation, distribution, housing, processing, storing, or otherwise
handling in any way lewd, obscene, or pornographic material, or any other material
which we deem to be objectionable, including, but not limited to, pornography,
satanic materials, and any and all materials of an adult nature. The designation
of any materials as such described above is left entirely to the discretion of
our management.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold us harmless from
any and all demands, liabilities, losses, costs and claims, including reasonable
attorney's fees asserted against us, its agents, its customers, officers and employees,
that may arise or result from any service provided or performed or agreed to be
performed or any product sold by customer, it's agents, employees or assigns.
Customer agrees to defend, indemnify and hold us harmless against liabilities
arising out of; (1) any injury to person or property caused by any products sold
or otherwise distributed in connection with our servers; (2) any material supplied
by customer infringing or allegedly infringing on the proprietary rights of a
third party; (3) copyright infringement and (4) any defective products sold to
customer from our servers.
Disclaimer
We will not be responsible for any damages your business may suffer. We make no
warranties of any kind, expressed or implied for services we provide. We disclaim
any warranty or merchantability or fitness for a particular purpose. This includes
loss of data resulting from delays, non-deliveries, wrong delivery, and any and
all service interruptions caused by the hosting company and its employees.
MyWebTeks Host reserves the right to revise its policies at any time.
All Sub-Networks, resellers and dedicated servers of ours must adhere to the
above policies.
Failure to follow any term or condition will be grounds for immediate account
deactivation.
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