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Chat Support (Hosting Tech Support)
Submit Trouble Ticket
Hosting Support Manual
Knowledge Base
View Your Billing & Account Status
FAQ |
Toll free tech support: 877-835-4678
Admin, billing and sales: 877-835-4678
Emergency Server Reboot:
800-561-7527Â |
Our support options have changed. We have separated our support for Windows and Unix platforms. Windows accounts will continue to use the same ticket monster and chat options for technical
support or call us at 888-284-8183. For inquiries about your bill or any other admin related questions, please click here to login to contact us about your bill or any
admin related issues.
Trouble ticket submission login to the
Help Desk
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We are proud to make available to our customers an online
support structure. This includes our new online Java
Chat support that is manned and eager to help you 24 hours a day. If you are
an existing client of MyWebTeks Host and
need help with your technical questions, please call us at our toll free number for Windows or Unix1-877-835-4678. You will have a response to your issue(s) generally within
12 hours or less. Please make sure to direct your support issues to the correct department to ensure your issue gets handled as quickly as possible.
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For questions about new sales and hosting plans please click here to contact us.
Our office hours for billing/accounting, and admin are Mon-Fri 8 a.m.-8 p.m. pacific standard time in the US.
For help with your
domain registration account you must login to your account at our
domain registration pages to manage your account.
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for any Windows related problems or requests you have
regarding your hosting account. Please keep in mind that tech support cannot answer any admin or billing related issues. If you have questions regarding your bill please
login to our Billing Help Desk
or call us at 877-835-4678.
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